Privacy Policy

Introduction

This Privacy Policy describes how LA GENÈSE GROUPE collects, uses and protects your personal information when you visit our website, place an order or use our services. By using our site, you agree to the terms of this policy.

1. Information collected

We collect a variety of information when you use our site, including:

  • Last name, first name and contact information (e-mail address, telephone number, postal address) when you place an order or subscribe to our newsletter.
  • Information about your use of the site (cookies, pages visited, IP addresses).
  • Payment information when you make a purchase (such as credit card information, which is processed by secure payment providers).

2. Use of collected information

The information we collect is used for :

  • Process your orders and deliver products.
  • Improve your user experience on our site.
  • Send you marketing information and special offers, if you have given your consent.
  • Respond to your requests and provide customer support.

3. Personal data protection

We take technical and organizational security measures to protect your personal data against unauthorized access, loss or misuse. We use secure technologies, such as SSL encryption, to protect sensitive information during transmission over the Internet.

4. Sharing information

We do not share your personal information with third parties, except in the following cases:

  • Where necessary to process your orders, for example with payment or delivery service providers.
  • If required by law, in particular to comply with legal proceedings.
  • With third-party partners where you have given your explicit consent.

5. Cookies

We use cookies to improve the browsing experience on our site, personalize content and advertising, and analyze site usage. You can manage your cookie preferences in your browser settings.

6. Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal information:

  • Right of access: You have the right to request a copy of the personal information we hold about you.
  • Right of rectification: You may request correction of your personal information if it is inaccurate or incomplete.
  • Right to erasure: You may request the deletion of your personal information under certain conditions.
  • Right to limit processing: You may request to limit the use of your personal information.
  • Right to object: You may object to the use of your personal information in certain cases, such as for direct marketing.
  • Right to portability: You may request that your personal information be transmitted to you in a structured, commonly used and machine-readable format.

To exercise your rights, please contact us at info@lagenese.eu.

7. Data retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with our legal obligations.

8. Changes to the privacy policy

We may change this Privacy Policy from time to time. Any modifications will be published on this page, and the date of the last update will be indicated at the bottom of this page.

9. Contact

If you have any questions or concerns about this privacy policy, please contact us at :

  • Email : info@lagenese.eu
  • Telephone: +33 9 87 46 93 67
  • Address: 17 Rue des Fusillés de la Résistance, 92800 Puteaux, France

Last update: November 25, 2024